Bueno and OEM / ODM projects on emergency vehicles lighting or utility vehicle lighting

  • No.1-3,Madoukou,Madou Dist.,Tainan City 72154 Taiwan
  • Tel: + 886-6-570-0189
  • Fax: + 886-6-570-0190
  • Copyright ©2019 BUENO All Rights Reserved

FAQ

Frequently Asked Questions

FAQ

  • Our company has a purchasing department. How can we use Bueno to lower our costs?

    As an extension of your buying department, our project managers work with your team to identify and coordinate international buying opportunities without the overhead expense of an import staff. Bueno can handle all logistics to give you a fixed landed (delivered to your door) cost for your product or component part. This translates into significant savings for your company.

  • How much of cost savings should I expect from my current domestic cost compared to my target import cost?

    Savings will vary by types of products being produced. In some product lines, a 10% reduction in acquisition cost is a huge savings. While in other line, a 40% or greater savings is attainable. Using your target cost information, Bueno will work diligently to meet or beat your target cost while meeting your quality requirements.

  • How do I request a quote?

    Simply call Bueno at +886 6 570 0189 or email us at alex@buenoopto.com and describe what you need. One of our knowledgeable project managers will contact you with more information.

  • What do I need to request a quote?

    To obtain a quote, an item can be chosen from our existing product line. Or, we need a drawing or CAD model, engineering print and/or a physical sample of the item. The more detailed information you provide, the quicker we can quote the item.

  • How long does it take to receive an initial quote for a new product or component part?

    Quote times depend on the complexity of the project, the amount of information provided and the customer's requirements. Typically, simple parts can be quoted in 7 to 10 days. We can provide an estimated quote time at the start of the process.

  • How long does it take before my first order is received?

    At Bueno, we strive to complete your high-quality project in the least amount of time. Your first shipment can take 90 to 120 days. Reorders can take 45 to 60 days. If necessary, we can even arrange air shipments to meet special customer requirements.

  • How will I know the current shipping status of my order?

    Bueno forwards an estimated ship date when your order is confirmed. We also use an order tracking system that provides current data as needed for each purchase order.

  • How can I be sure that my product or component part is manufactured to our specifications?

    Bueno provides consistent, high-quality products for our customers. We have certified quality inspection professionals and we verify that your order meets the specifications you outlined before the product ships.

  • What will I need to do about customs and receiving my order?

    Bueno can take care of all aspects of delivering your order. We file all the paperwork for your shipment and clear everything through customs. Ordering from Bueno is as simple as placing an order and waiting for it to arrive on your dock.

  • What about the cost of tooling, if required?

    In most cases, the cost for tooling is paid up front (in which case you own the tooling). It can also be factored into the unit cost, which spreads the expense over time. It is also possible to make special arrangements where we can share or split the tooling.

  • How does Bueno protect my intellectual property?

    Bueno understands the importance of safeguarding customers' intellectual property, including your proprietary designs. We only work with reputable factories that have undergone a diligent pre-screening process before sharing our customers' IP. We also secure confidentiality agreements and NDA's needed.